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21 September 2011

Autoglass partners with Comfort Insurance

Vehicle glass repair and replacement specialist signs deal with leading motor home insurance provider

Comfort Insurance, the motorhome insurance specialist, today announced it has appointed Autoglass, the UK's leading vehicle glass repair and replacement specialist, as its preferred supplier.

The new partnership will provide Comfort Insurance clients with assistance on glass repair and replacement claims from the specialist arm of Autoglass' nationwide network and also cover them in Europe.

Autoglass Specials has a wealth of experience in repairing and replacing chipped screens, as well as replacing plastic side windows on larger vehicles, such as a-class motor homes, caravans, heavy goods vehicles, coaches, buses and trains. All the work will be covered by a lifetime guarantee.

This announcement follows the recent news that Aviva, the underwriter of Comfort Insurance, has also signed a contract with Autoglass.

Andr© May, Sales Director at Autoglass, comments: The repair and replacement of large vehicle glass is a complex and incredibly specialist role.

The Autoglass Specials technicians are amongst the most experienced in the industry, assisting motorists, manufacturers and dealerships by providing the highest standards of installation, aftercare and customer service.

The team also understands the importance of repairing motor-home glass quickly and through our trusted supply chain can obtain both European and American motor-home glass quickly and arrange for technicians to respond speedily. 

This new arrangement with Comfort Insurance will allow their policy holders to benefit from this service, whilst the insurer can rely on us to provide a positive claims experience, leading to higher customer recruitment and retention rates for them.

Peter Cue, from Comfort Insurance commented: It is important that we give our motorhome clients fast and efficient access to damage repair and replacement for reasons of both safety and security.  We are delighted to be working with Autoglass which has an extensive reach across Europe and an unrivalled reputation for providing excellent service.

As part of the Belron® group, the world's largest dedicated vehicle glass repair and replacement company operating across 33 countries, Autoglass is offering a European service to Comfort Insurance customers. 

Those who need vehicle glass assistance whilst travelling on the continent, can call Autoglass around the clock, and the company will co-ordinate with its local sister business “ Carglass to provide the same level of expert service, across holiday destinations such as Spain, France, Italy and Germany. 

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