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  • Autoglass® leads training revolution as its technicians are first to be accredited in the UK

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    • Autoglass® leads training revolution as its technicians are first to be accredited in the UK

4 October 2006

Autoglass leads training revolution as its technicians are first to be accredited in the UK

Autoglass has become the first vehicle glass, repair and replacement organisation to introduce the highly regarded Automotive Technician Accreditation (ATA) scheme for the auto glazing sector. Autoglass is continuously looking to raise standards within the vehicle glass repair and replacement industry and the scheme has been introduced as a major platform to improve skills across the sector.

Autoglass approached the Institute of the Motor Industry (IMI) and Thatcham, the UK’s leading motor research centre, in 2004 to initiate the development of an industry-wide, voluntary accreditation scheme for auto glazing. Since then, Autoglass has worked closely with both organisations to develop and pilot the scheme with Lyle Wheeler, the first ATA Master Auto Glazing Technician, receiving his award on 5th October 2006, having completed the required assessments and on-line testing successfully.

The ATA Auto Glazing scheme will now be progressively rolled out across the organisation to help ensure Autoglass technicians safely deliver the best possible service standards to motorists.

Nigel Doggett, managing director of Autoglass, comments: “Considering the importance of having a correctly fitted windscreen – it provides up to 30% of a vehicle’s structural strength – we believed it was time to put a formal accreditation scheme in place to ensure technicians across the industry were equipped to do their job safely and effectively.

“Today’s cars typically use 20% more glass than 20 years ago. Large multi-functional windscreens often incorporate infra-red rain sensors, wire-heating or heat-coated screens, radiation reducing solar control, head-up displays and satellite navigation components as well as extending further back into the car’s roof.

“This means the need for accredited professional technicians is greater than ever before, especially considering the techniques and specialist equipment required to install today’s complex vehicle glass. By working in partnership with the IMI and Thatcham to develop the ATA Auto Glazing scheme, we will continue to provide peace of mind to our customers in knowing Autoglass technicians are the best in the industry.

“Autoglass continues to place an emphasis on training and skills, and the development and introduction of the ATA Auto Glazing scheme follows the introduction of our National Skills Centre in 2002, a Thatcham accredited, flagship autoglazing training centre for the UK.”

The ATA Auto Glazing scheme will enable vehicle glazing technicians to demonstrate their skills using a combination of training, on-going assessment and experience in the field. Technicians will be able to aim for three accreditation levels dependent on knowledge, skills and experience, ultimately leading to Master Auto Glazing Technician status. Those qualifying will be issued a unique photo identity card, to be used as recognition for their expertise.

Autoglass technical trainer, Lyle Wheeler, is the first ATA Master Auto Glazing Technician in the UK to qualify from the scheme. He was presented with his ATA card by Alan Mackrill, director of learning and skills at IMI and Nigel Doggett, managing director, Autoglass at a graduation ceremony at the Autoglass National Skills Centre on 5th October 2006. In addition, 9 further Autoglass technicians were presented with their ATA card in recognition for achieving the Master Auto Glazing Technician standard.

Lyle comments: “I’ve worked as an auto glazing technician for seven years and it’s a real honour to become an ATA accredited Master Auto Glazing Technician. It’s important to complete our work safely and get it right first time for our customers and the ATA Auto Glazing scheme ensures we have proven our competence to do just that. The best thing about the ATA Auto Glazing scheme is that it provides professional recognition for the commitment, skills and hard work that is required to achieve ATA status.”

Sarah Sillars, IMI chief executive, adds: “The introduction of an accreditation model in auto glazing is further testament to the industry’s growing demand for highly skilled people who are recognised for their competence and professional ethical conduct. The IMI is delighted to have worked with Autoglass and Thatcham in launching the ATA brand in this specialised sector, which will bring value and status to technicians and added reassurance to customers.”

Jason Moseley, director of quality & IT business systems at Thatcham comments: “Thatcham, as an insurer funded research centre, is constantly looking at ways to ensure motorists are receiving a safe and quality service when they have their cars repaired. This new ATA Auto Glazing scheme is therefore a vital safeguard for customers and I congratulate all at Autoglass who have had the vision to realise that the demonstrable competence of their work force goes a long way to assuring confidence.”

For more information about the ATA Auto Glazing scheme please contact the ATA on 01992 511521 or visit For more information on Autoglass please visit

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